About
Air Arabia Egypt is a subsidiary of Air Arabia that commenced operations on 9 September 2009 and operates as a certified 3-Star low-cost carrier from its main hub at Alexandria's Borg El Arab Airport. The airline mostly flies from Terminal 1 of the Cairo International Airport.

Air Arabia Egypt has a fleet of six Airbus A320-200 which are configured to carry 174 passengers each. They operate multiple everyday flight services to six domestic points in Egypt, some on a seasonal basis. In addition, they also operate international flight services to Italy, Jordan, Kuwait, Lebanon and Saudi Arabia.

Class of Travel
Air Arabia Egypt offers only Economy Class in their flights. All Economy Class cabins have spacious legroom and passengers who require extra legroom can upgrade to either bulkhead or exit row seats. Air Arabia’s free in-flight streaming service allows passengers to stream a wide selection of entertainment directly to their devices.

Baggage Allowance
Air Arabia offers you a generous free hand baggage allowance of 10 Kg. Hand baggage allowance per passenger must not exceed the mentioned weight, and dimensions should not exceed 55cm x 40cm x 20cm (22in x 16in x 8in), including the handle, pockets and wheels.

As for checked-in baggage, Air Arabia allows you to only pay for the baggage you need. You can select checked baggage weight while booking or modifying your flight.

Frequent Flyer Program
AirRewards is Air Arabia's passenger loyalty program. It is the first loyalty program by low-cost carriers in the North African and Middle East region. By signing up for AirRewards, you can:

1. Earn upto 10% cashback as AirRewards points when you book a flight, pre-select additional services or shop at Air Arabia's extensive partner networks.
2. Redeem your points easily to book any flight at any time of the year without restrictions or blackout dates.

In-flight Services
Air Arabia Egypt's premium in-flight services include the Sky Café, Air Arabia's onboard catering service, which allows you to choose from a wide selection of appetising onboard food. Catering varies from light snacks to scrumptious hot meals on long haul flights at extremely affordable prices.

Another notable in-flight feature offered by the airline is SkyTime, Air Arabia's free in-flight streaming service that will allow you to stream a wide selection of entertainment directly to your device, choosing from its extensive library of the latest movies, TV shows, music, games and much more.

Please note that smoking and alcohol are prohibited on board Air Arabia Egypt.

Online Check-In
Check-in from the convenience of your home by visiting Air Arabia Egypt’s website. Enter your PNR number, date and airport of departure and find your booking. Print your boarding pass and you are good to go.

Online check-in will be open 24 hours prior to departure time.

Onboard Support
By opting for airport services, passengers can enjoy fast track check-ins and boarding, hassle-free immigration processing, convenient porter air travel services and well-equipped lounges to relax in.

Special needs or permanently disabled passengers flying on Air Arabia are provided with the wheelchair service free of cost. However, support documents must be presented confirming the same.

Refund & Cancellation
If you wish to cancel your flight, the balance will be credited back to you towards future use and within a year of your original booking. The cancellation will be subject to a cancellation fee.

You can cancel online through this form or by contacting Air Arabia's call centre, visiting their sales offices or travel partners.

Air Arabia Egypt Hygiene and Safety Policies
Safety is paramount for Air Arabia Egypt. The airline continuously monitors all guidelines from GCAA, ICAO, WHO, and all relevant Health Authorities to ensure passengers' safety. A lot of mitigation actions have been put in place by Air Arabia to ensure protection from transmission of infection onboard aircraft and through air travel.

Deep cabin cleaning and disinfection is done before every flight. All aircraft are fitted with high-protection HEPA filters that ensure no airborne contaminants exist during flying. The cabin crew are equipped with PPE suits, including disposable gloves, masks and goggles. All food and drinks on board are hygienically prepared, pre-packaged and served in sealed bags.

Air Arabia Egypt Customer Service
Air Arabia Egypt has dedicated call centres available throughout the world to assist you with your booking and answer your questions. Click here to look up the customer care phone number of your country.